By Mehul Kumar, Founder and CEO, Pace Global Logistics
For freight forwarders outside the United States, getting U.S. air freight rates can become a timing issue before the shipment even starts.
A request sent from Asia, the Middle East, Africa or Europe may arrive while the U.S. office is still closed. By the time the air freight quote comes back, the requesting forwarder may already be nearing the end of its own working day.
That gap is what Pace Global Logistics is targeting with the launch of AirRate.com, a new 24/7 pricing and booking platform for U.S. export air freight.
The platform gives approved freight forwarders access to U.S. export rates at any time, allowing them to search available options, compare air freight rates and book shipments online without waiting for the U.S. business day to begin.
There are no subscription fees, and the service is backed by 24/7 human customer support from Pace Global Logistics.
A Time-Zone Problem Familiar to Freight Forwarders
The idea for AirRate.com came from conversations with freight forwarders at logistics conferences and network meetings around the world.
According to Mehul Kumar, Founder and CEO of Pace Global Logistics, the same issue kept surfacing.
“After attending logistics conferences around the world, I kept hearing the same frustration from our partners that the time difference with the United States makes it difficult to quote and confirm business within the same working day.”
For a forwarder trying to respond quickly to a customer, waiting for the U.S. office to open can push an airfreight quotation into the next working day.
AirRate.com was developed to give forwarders another way to access U.S. airfreight pricing when they need it.
“We wanted to give our partners the ability to access U.S. airfreight pricing when they need it, regardless of what time it is in California,” Kumar said.
24/7 Access to U.S. Export Air Freight Rates
Once an account has been registered and approved, users can access AirRate.com around the clock.
Through the platform, freight forwarders can:
- Search U.S. export air freight rates
- Compare available airfreight options
- Book shipments online
- Access pricing 24/7
- Use the platform without subscription fees
- Contact Pace Global Logistics for 24/7 human support
The platform was developed specifically for freight forwarders working with shipments originating in the United States.
Pace also makes an important distinction: AirRate.com is not a separate freight forwarding company.
It is a technology-enabled service from Pace Global Logistics, giving its forwarding partners another way to access U.S. airfreight rates and book shipments with the company.
Online Air Freight Booking With Human Support
AirRate.com adds an online route to pricing and booking, while Pace has kept direct human support available around the clock.
For users who need assistance with a quotation or shipment, the Pace Global Logistics team remains available rather than directing customers solely through automated support.
That was a deliberate part of the platform’s development.
“We never want technology to replace the personal relationships our industry is built on,” Kumar said.
The idea is straightforward: give freight forwarders faster access to routine airfreight pricing while keeping experienced people available when a shipment needs additional attention.
Developing AirRate.com With Forwarder Feedback
Pace Global Logistics is also inviting freight forwarding partners to provide feedback as AirRate.com develops.
“We want AirRate.com to become a tool our partners genuinely find useful,” Kumar said. “Their feedback will help us continue improving the platform and making it easier to do business with us in the USA.”
For overseas freight forwarders, AirRate.com addresses a familiar issue: accessing U.S. export air freight rates during their own working hours instead of waiting for American offices to open.
With AirRate.com now live, Pace Global Logistics is giving forwarders 24/7 access to search, compare and book U.S. airfreight while keeping human support available when needed.
Want to see how it works? Here’s a quick look at the platform and how you can use it.
Article by Mehul Kumar
Pace Global Logistics LLC, a member of Bloc Logistics Network
is a U.S.-based, family-owned logistics company providing freight forwarding, transportation, customs, warehousing, and specialized cargo services across global markets. It supports freight forwarders, businesses, and organizations with flexible door-to-door solutions, including time-critical, trade show, life sciences, fine art, dangerous goods, and vehicle shipments.
Bloc Logistics Network is a global platform that connects logistics professionals to share opportunities and collaborate without barriers. Bloc aims to level the playing field by creating an accessible, supportive environment where professionalism and collaboration drive real results. It serves as an ecosystem designed for mutual advancement, ensuring growth, efficiency, and success across the logistics industry.
